![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. We have been a member-focused cooperative since our founding in 1935, and while we have grown, our guiding values have been consistent. BBB Business Profiles are subject to change at any time. Southwest Federal Credit Union is a decades-old credit union with the latest technologies, a full range of products, and the very personalized service that only a Credit Union our size can provide. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. HDQ 4GC DALLAS, TX 75235: X: Signatures /s/ Tim Whisler, on behalf of and as attorney-in-fact for Eduardo F. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. LUV Southwest Airlines Co Initial Statement of Beneficial Ownership (3). ![]() Mar.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This airline is ridiculous and I have been flying with them for 10 Years!!! If they dont fix or even attempt to fix this issue with more than letting my ticket expire I'll def be contacting the Better Business Bureau as well as finding a new airline. I then ask for a supervisor and all of a sudden NOW he is a supervisor and there is no one above him that can change anything, (was I born yesterday?) So now I have called corporate and I'm waiting to hear back. If they aren't trying to rape people for their money then I dont know what in the world is going on! So the gentleman informed me that I could purchase a ticket April 18th for my trip in May but tickets will more than likely be more expensive than today (DUH) and that's my only option. ![]() I am furious! I have never dealt with customer service like this before. I spoke to a "Corporate" rep and was advised that I have to book a trip and fly before April 17, 2013!!! WHAT!?!?! Then I was advised that since I have absolutely no where to fly to until May that I can let my ticket expire and then be docked a whole $100.00 and use whats left towards a new ticket or let the ticket expire all together. I'm trying to book a ticket for May however it's March that I'm booking the ticket. Uh OH now I have to use my previous ticket before April 17, 2013. So here comes the day when I have a family trip planned and I'm booking my ticket online and I try to redeem my ticket. The problem I have with this is when I cancelled the ticket with the SW rep she never informed me of any "hidden" information regarding using the ticket. I immediately cancelled the ticket and it was held as rapid rewards with an expiration date of April 17, 2013. I purchased a ticket from Southwest April of 2012, and of course I couldnt make the flight due to a change of plans. HDQ Team Leader, Drug and Alcohol Program Southwest Airlines Nov 2021 - Present1 year 7 months Dallas-Fort Worth Metroplex Envoy Air 7 years Manager, HR Compliance Oct 2018 - Oct 20213 years 1.
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