![]() Return shipping and handling fees will be deducted from your refund. Orders shipped internationally are not eligible for free returns. Original shipping fees are nonrefundable. Final Sale items cannot be returned or exchanged. Refund amounts for returned items will be credited in the same currency and using the same exchange rate as your original order. INTERNATIONAL RETURNS To initiate an international return, please input your order number here within 14 days of delivery of your order. Browse styles from today's top brands like For Love & Lemons, Free People, Show Me Your Mumu and ASTR. RETAIL STORE RETURN POLICYĪll returns and exchanges must be made within 14 days of purchase with original tags attached for a refund or store credit. Rent clothing on subscription from FashionPass. Additionally, all items labeled as Final Sale are not eligible for price adjustments. All price adjusted items are considered final sale and are not eligible for returns. However, please note that temporary promotions or flash sale pricing cannot be applied to previous purchases. ![]() We offer price adjustments within 7 days of your order being placed. Please return the item you do not want and place a new order on PRICE ADJUSTMENTS You’ll find information about your refund on your Affirm account. Your banking institution may require additional days to process your refund. Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. We are not responsible for lost packages returned through a carrier of your own choosing. We are also not responsible for any shipping costs acquired to return your personal item(s) back to you. Please note: alice + olivia can not be held responsible for returning, replacing or compensating for any lost items mistakenly returned to alice + olivia. If we do not hear from you, alice + olivia is at liberty to dispose of your item(s). We will make two attempts to contact you regarding your item(s). If you have returned a final sale item, it will be returned with a label you've provided. Customer Service will reach out to you directly upon receipt of your non-alice + olivia / final sale item. If you have mistakenly returned a personal item that was not purchased from alice + olivia, please reach out to Customer Service and we will do our best to assist in locating your item for you.
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